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PLEASE READ CAREFULLY
IF YOU ARE READY TO BUY A SUPERIOR QUALITY CERTIFIED DIAMOND FROM A PROFESSIONAL DIAMANTAIRE.
Please note we are not a retail jewellery shop nor do we have the resources for those who are merely wishing to browse or enquire.
We are genuine diamond wholesalers who cut and polish our diamonds from the rough overseas.
If you are ready to purchase a superior quality diamond please read the following instructions.
It is in your best interest to do your research prior to an appointment.
We have a comprehensive diamond education section here: Diamond Education
If you have not already, please register to our website here: Register with Diamond Imports
You need to register to access prices, do a diamond search or save your wish list.
You can then go to our certified loose diamond search and email the wishlist to yourself here: Search for Diamonds
This will assist you to make an intelligent comparison.
Diamond Imports support ethical and fair trading of diamonds.
Before deciding to view any of our diamonds we suggest you shop around at other diamond vendors first, checking their credentials if any,
and insist on copies of the recognised diamond certificates or grading reports with the prices including GST as a point of reference.
Do this before you leave their premises otherwise you will simply forget.
If this information is not readily available do not waste your time and leave immediately.
You will hear many conflicting stories all with hidden agendas but please do not become discouraged. It's all part of the learning process.
Not all diamond grading laboratories grade the same and unfortunately there is no protection for you as a consumer.
Unlike many other diamond vendors all our diamonds advertised are in stock unless marked sold.
All our diamonds are exclusive to our website.
You will not see our diamonds on any other website, at any other store or diamond vendor.
We do NOT consign diamonds, we do NOT sell anyone else's diamonds and all diamonds listed are owned by us.
There are no hidden costs such as middle man broker fees, commissions or ridiculous retailers' profit margins most of whom offer you no duty
of care or genuine professional advice.
Visual diamond comparisons, NOT price match comparisons, are essential whenever possible.
Beware of Cheap Diamonds
Remember: Low price doesn’t necessarily mean a good deal.
BEWARE of inexperienced diamond vendors without recognised credentials hiding behind inaccurate or exaggerated diamond certificates
seeking false credibility or members of jewellery trade organisations that offer you no consumer protection.
Our diamond consultations can usually take one and a half hours or sometimes longer.
The consultation will confidently arm you with the methods required to understand the diamond that meet your requirements in a pleasant
atmosphere eliminating any risks, concerns or pitfalls with complete transparency and full disclosure.
We sincerely believe that no other diamond vendors in Australia provide such a thorough service in easy to understand English as we do.
Being professional diamantaires we will explain to you how to ascertain the differences between diamond proportions, differing forms of
brilliance, scintillation, table to depth percentage relationships, maximum light return and optical symmetry other than what is readable and
repeatable verbatim from the diamond certificate.
One question rarely asked to help determine diamond competence is: How would you describe the quality of the cut of this diamond(s)?
Professional diamond salespeople are able to compare diamonds with poor and mediocre cuts with those that are well cut and explain why
any cut is inferior or superior. It is not sufficient for a diamond vendor to simply describe a diamond as a fine make or a poor cut.
Anybody can read the clarity or colour grade indicated on a diamond grading report but it takes skill and experience to provide information and
understanding about cut quality just by looking at a diamond.
Competent diamond vendors or retail jewellery salespeople should be able to volunteer a variety of information about the diamonds and rings
in their store. If a salesperson can't do this, then ask if there is somebody more knowledgeable who could assist you.
The more informed and knowledgeable the salespeople are, the more capable they are of helping you make a wise choice.
Our fees for professional services rendered are charged at $66 per hour and this low symbolic fee is waived should you decide to purchase a
diamond or diamonds at that appointment.
For security and insurance purposes we require photo identification as an attachment (eg drivers licence) and a mobile contact number.
Alternatively our fax is 02 9252 5547.
Once we receive your photo identification we will send you a SMS alert requesting confirmation of the appointment with our address details.
For appointments and enquiries please click here: Contact Us
For your convenience we provide free security parking upon request. Vehicle type, colour and registration details need to be provided in advance to allow entry.
We carry a comprehensive range of rings however if you require a custom handmade ring we do manufacture.
Please feel free to bring any pictures or diagrams that may assist if you wish.
If all this is acceptable to you, please forward your wish list in advance to benitem@bigpond.com for the diamonds you wish to view.
This will save time.
Visa, Mastercard, Eftpos, Debit Card, Direct Deposit or Cash.
No bank charges are added to Visa or Mastercard payments
You will be billed and a tax invoice will be sent payable within 7 days.
Your reply to this email by forwarding your photo identification and requested appointment time will be confirmation of your acceptance.
Any other questions feel free to contact us any time and we will be happy to assist or advise on 02 9251 4444.
Hoping we can be of service and thank you for your enquiry.
Sincerely,
Benitem Pty Ltd
Diamond Imports Pty Ltd
Graduate Gemologist GIA
Diamond Specialist & Diamantaire
Experienced Jeweller
Gemological Institute of America Alumni Association Member # 4833090
Diamond Certification Laboratory of Australia (DCLA) Trustmark Jeweller
